We tried the Seafood Island branch located at Shopwise in front of SM Cubao. Click here for the location. We went around 1:45 pm until 3:00 pm. We ordered a 2-3 person "Elyu Roadtrip" from their menu. The price was 899 pesos. This set has no drinks so we added bottomless iced tea for 99 pesos each. We are only two people.
We went there around 4pm. To tell you frankly the restaurant at that time had only a few customers, but the people attending to our table took time to set up the table. No water was available at that time. The service was not good. They are not attentive. The food we're cold except for the soup we ordered. The holding time for food is very crucial and it's very disappointing since we waited for about 25-30 minutes for the food. I have also noticed that the table who came after us got their food earlier. I assume since the manager knows those customers. The people we not attentive like refilling the iced tea so we call their attention from time to time. It feels like we are dining in a fast food that no one is assigned per table as there should be at least one assigned to a number of tables.
When I was about to pay our bill. The terminal for the card is located in their working area like a small office and it's uncomfortable getting inside the small area so I need swipe my card.
It was kind of unorganized to see their working office. It was too uncomfortable going to this specific branch. I would probably not go back to this particular restaurant.
P.S. This was just my personal experience and this is not to negatively advertise.
